Introduction

The General Terms and Conditions of . These terms and conditions apply to products and services listed on the website and it's use in entirety.

1. Please read these Terms and Conditions carefully before using this website because they govern your access and use of this website. By accessing or using this website, you agree to be bound by these Terms and Conditions.
2. reserves the right to make changes to this website and to these Terms and Conditions at any time without prior notice.
3. The amended Terms and Conditions apply to new orders from the moment they are published on our website or in the order application. In the event of substantial amendments, we will inform you of the changes.
4. These Conditions apply to every agreement.

About Us

is a pure print passion that offers online printing services which effectively manages customer business images and print marketing. It also provides customers with the platform to bring their creative imaginations to life through printing. Born out of our love for paper and ink, using our beautiful designs we aim to help African start-ups and SMEs print business, social and marketing materials by telling their stories with ease at affordable pricing. Bring your ideas, we print and deliver at your doorstep for free.

The Agreement

These Terms and Conditions are an agreement between you and us. It details our obligations to you. It also highlights certain risks on using our services and you must consider such risks carefully as you will be bound by the provision of this agreement through your use of this website or any of our services.

1. All agreements between and Customers regarding the supply of Printed matter and/or the provision of Services, as well as any order given by the Customer to, as well as all (legal) acts related to any of the above.
2. When you place an order with us and the order is accepted, an Agreement comes into being. The order will be shown as accepted in the status “in production” of the order application or the app. If an Agreement is concluded outside of our order application or app, for example, special orders via quotations, we will confirm the order and thus the acceptance in writing.
3. Customer guarantees the correctness, completeness and reliability of the information provided by him, even if this information originates from third parties.
4. If for the execution of the Agreement information necessary for the execution of the Agreement is not at the disposal of not timely, not correctly and not completely or not in accordance with what was agreed upon, or if Customer fails to meet his obligations in any other way, is entitled to suspend the execution of the Agreement and to charge the ensuing costs at its usual rates.
5. If, after a written reminder by , the Customer does not provide the necessary information or otherwise fails to meet its obligations, is entitled to terminate the Agreement with immediate effect and without any obligation for compensation.
6. is not liable for damages caused by the fact that relied on incorrect and / or incomplete data and information provided by the Customer.
7. If the work is delayed due to circumstances for which the Customer is responsible, the Customer is obliged to compensate for any damage resulting from that if it can be attributed to the Customer.

Age Restriction

Our website and Services are not directed to children under 18. We do not knowingly transact or provide any services to children under 18.

Registeration

To use , you have to create a account by registering. To register, you will provide us with informations such as your first name, last name, email address and phone number and we may seek to verify your information, after which we will approve your account unless deemed risky. You give us permission to do all these.

Use Of Site

You are granted permission to access and use this website and its content for the sole purpose of preparing, evaluating, and ordering products or services solely through (referred to herein as “Products”). No other download, retention, use, publication, or distribution of any portion of the content is authorized or permitted. Obtaining products from does not entitle you to use any portion of content apart from the finished products as they are supplied by.

Without limitation, no portion of the content may be utilized as a trademark or service mark, for any pornographic use, for any unlawful purpose or use, to defame any person, to violate any person’s right of privacy or publicity, to infringe upon any copyright, trade name, trademark, service mark or other intellectual property right of any person or entity. You agree that you will not use the website to produce products that are offensive, unlawful, harassing, libelous, threatening, harmful, obscene, malicious or otherwise objectionable. may terminate its service to customers found to be using to engage in undesirable activities.

Sole Responsibility

You are solely responsible for the use of content in combination with any other images, graphics, text or other materials you incorporate into your products. You agree that you will not include any text, image, design, trademark, service mark, or any copyrighted work of any third party in your products unless you have obtained the appropriate authorisations from the owners. You warrant that your products do not infringe upon any rights of any third party, including copyright, trademark, right of publicity or privacy, and will not libel or defame any third party, and that you have all required rights or permissions necessary to incorporate third party material into your products, including any third party material made available via a third party design service which may be accessed via the website. You agree that you are responsible for protecting your password and controlling access to your registered account. You agree that you will be responsible for all orders placed or other actions that are taken through your registered account.

Orders

By placing an order via our website, you warrant that you have all necessary permission, right and authority to place an order and you authorise to produce the products on your behalf.

1. For order made using your own design files, shall not be held liable for errors due to mistakes on files uploaded.
2. The customer can correct input errors at any time before submitting the contractual declaration by changing or removing products in the shopping cart or by going back the corresponding steps via the browser.
3. Orders placed by the Customer are irrevocable, unless indicated otherwise.
4. Any errors, deviations or faults occurring during the (electronic) transmission of the file are the exclusive risk of the Customer.
5. performs an (automatic) check after the submitted files have been sent. During this check verifies whether the submitted files meet the technical requirements (delivery specifications) for printing. explicitly does not check if the file contains errors in design, text, color (coverage), positioning, cut-outs, overprint, connections of runners in the design, page sequence or sharpness of the file.
6. The Customer shall take into account the fact that the color of printed materials after production may deviate from the colors of other printed materials (produced with other techniques), formatted files, colors on the screen or self-printed files. A deviation of some degree does not give the Customer a claim for defects.
7. If the Customer observes a deviation in (i) the format after the delivery of the Printed Work, the Customer does not claim compensation for a shortcoming if the deviation is less than 1%. If the Customer observes a deviation in (ii) the number (print run) after delivery of the Printed Work, the Customer does not claim compensation for a defect if the deviation is less than 5%. Deviations in quality (feel) and gram weight of the paper are permitted to a certain extent.

Approvals

Prior to producing the products designed using our templates, we make an electronic proof of the product available for your approval. You are responsible for approving these proofs. You accept that once you have approved the proof, the Products cannot be changed nor canceled. We shall have no liability to you for any errors in the proof subsequently discovered by you.

Availability and Delivery

Unless there are exceptional circumstances, your products will be dispatched for delivery in accordance with the delivery service chosen by you during the ordering process. Working days are Monday to Friday, excluding public holidays. Where delivery is delayed due to exceptional circumstances, we will complete the work as soon as we reasonably can. Where delivery is not possible as a result of us being provided with the incorrect delivery address details, our delivery service will return the products to us. We reserve the right to make an additional delivery charge for re-despatch of the products to the correct delivery address.

All products will be signed for upon delivery, if anyone other than the intended recipient signs for the product and the product is subsequently not delivered to the intended recipient, we will incur no liability provided that the product was delivered to the address provided by the purchaser.

Non-Delivery

You must notify us within 30 days of any failure on our part to deliver the products in order that we can investigate the failure and take appropriate action. Once you have notified us, we will then send you a form to complete and return to us. Once the form is received, we will redeliver the products to you at no further cost or expense to you.

Risk and Title

Transfer of risk takes place at the moment offers the Printed matter for delivery in accordance with the Terms and Conditions, even if the Customer does not take delivery for any reason whatsoever.

1. For order made using your own design files, shall not be held liable for errors due to mistakes on files uploaded.
2. All printed matter delivered by remains the property of until the moment the Customer has fulfilled all his obligations towards .
3. Printed matter falling under the retention of title of should be kept by the Customer separate from other goods and identifiable and may not be (i) alienated and/or (ii) encumbered by the Customer without the prior written consent of .
4. Should the Customer fail to meet his payment obligations to or should he have reason to believe that he will not meet his payment obligations in whole or in part, the Customer is obliged at the first request of and at his own expense to immediately return to any printed matter of which ownership has not yet been transferred.

Indemnification

You agree that you shall indemnify and defend and all parties from whom AP Printout has licensed portions of content, and their directors, officers, and employees, against all claims, liability, damages, costs and expenses, including reasonable legal fees and expenses arising out of or related to (i) your breach of these Terms and Conditions or (ii) any suit, claim, or demand arising from or relating to any text, photograph, image, graphic or other material you incorporated into products that was not part of the standard website content.

We advise that you check this page often, referring to the date of the last modification on the page If a user objects to any of the changes to the Terms and Conditions, the User must cease using our website and/or services immediately.

Supplementary Work

1. (1) All alterations to the contracted work shall, if they result in additional costs, be due as additional work.
2. (2) Additional work shall be settled fairly and reasonably, irrespective of the obligation to pay the principal sum. Additional work is understood to mean all activities and materials not included in the quotation.

Force Majeure

1. Force majeure is understood to be any event or circumstance, whether or not foreseeable at the time of entering into the Agreement, which according to standards of reasonableness is beyond the control of the Party and as a result of which no fulfilment of its obligations can reasonably be demanded, such as, but not limited to: strikes, business interruptions, interruptions in the production process, internet disruptions or malfunctions, power failures, business sit-ins and force majeure of suppliers, Act of God, legislation,war, fire, flood, inadequacy or unsuitability of any instruction, data or materials required for the performance of the contract.
2. shall be under no liability if unable to carry out any provision of the contract for any reason beyond ’s reasonable control.
3. During the continuance of such a contingency, you may by written notice to elect to terminate the contract and pay for work done and materials used, but subject thereto shall otherwise accept delivery when available.
4. If has already partially fulfilled its obligations at the onset of the force majeure, or can only partially fulfill its obligations, it is entitled to separately invoice the already fulfilled or executable part.

In case of force majeure both parties are authorized, without judicial intervention and without incurring any liability for possible consequential damages towards the Customer, to suspend the execution of the Agreement or, if it is reasonably expected by that the delay will extend over a period of six (6) consecutive months, to rescind the Agreement in whole or in part.

Refund Policy

offers a Seven (7) working days refund policy for items/orders that do not meet its customer’s expectations or are defective and after other channels do not meet client expectations which include a reprint or a credit to print a new order. Please note that the request for a refund has to be reported within 3 working days after receipt of orders as will not make a refund if an order has been delivered and no issue was raised within 3 working days after the order was received.

Intellectual Property Right

Unless otherwise indicated or anything contained to the contrary or any proprietary material owned by a third party and so expressly mentioned.

1. When the Customer makes use of Services for a design of his own, all intellectual property rights belong exclusively to the Customer. Even if in this case performs operations for the Printed Work, such as trimming or cutting the Printed Work, all intellectual property rights that arise belong exclusively to the Customer. Intellectual property rights are understood to include all worldwide copyrights, adjacent rights, personality rights, brand rights, model rights, database rights and (claims to) patent rights vested in the ideas, designs, communications, drawings, images, sketches, research, analyses, materials, data, results, conclusions and all other objects eligible for intellectual property rights and printed matter.
2. In the event that the Customer uses ’s Services for a Customer’s own design, the Customer guarantees to that the styling and layout of the printed matter specified by the Customer does not infringe on the rights of third parties, explicitly including third-party copyrights. Customer indemnifies for all damages and prejudices suffered by in case the Printed matter infringes upon the rights of third parties. Customer indemnifies against any claims by third parties in connection with any infringement.
3. In case Customer uses ’s Services for a Customer’s own design, has the right to make and keep copies of the layout.
4. Only in the event that the Customer designs printed matter on the platform together with, all intellectual property rights arising are vested exclusively in . In this case is fully and exclusively entitled to these rights. In this article paragraph, ‘designs’ is understood to include: designs, images, drawings, models, texts and text proposals provided by . In addition, all intellectual property rights to and into the website, including, without limitation, any and all rights, interest in and title to copyright, related rights, patents, utility models, trademarks, trade names, service marks, designs, know-how, trade secrets and inventions (whether patentable or not), goodwill, source code, databases, text, content, graphics, icons, and hyperlinks are also vested in.

You acknowledge and agree that you shall not use, reproduce or distribute any content from the website belonging to without obtaining authorization from . in case of co-creations created with input from the Customer for the purpose of, inter alia, improving features and tools of .

Cancellations

1. (1) Customers can only cancel the Agreement by using the cancellation option in the order application or by calling us on our contact number. The cancellation only takes effect after the cancellation message has been confirmed by via the order application or app with the status “Canceled”, or in writing in case of special orders via quotes.
2. (2) Customers cannot cancel the order anymore after has changed the status to “In production” or has confirmed it in writing in case of special orders via tenders.
3. (3) In case costs are involved in the cancellation, Customer is indebted to for these costs incurred by . These costs will be communicated to the Customer before the cancellation is carried out.

Our Replacement Policy

If you believe that a product is defective, we may request that you return the product for our examination within 7 days.

Written Communications

When using our site, you accept that communication with us will be by electronic means only. We will contact you by e-mail or provide you with information by posting notices on our site. For contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing.

Applicable Law

These Terms and Conditions shall be interpreted and governed by the laws currently in force in the Federal Republic of Nigeria.

1. (1) All Agreements entered into by , of which these Conditions are a part, in whole or in part, are governed by Nigeria law.
2. (2) The applicability of the United Nations Convention on Contracts for the International Sale of Goods of 11 April 1980 (“Vienna Sales Convention”) is explicitly excluded by the Parties.
3. (3) Disputes shall be submitted exclusively to the court and governed by the sitting judge.

Disclaimer of Warranty

THE SITE AND ITS CONTENT ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

will deliver the Printed matter with the Specifications as stated in the order confirmation, taking into account that which is stipulated in these General Terms and Conditions.

1. If the Customer invokes the guarantee and this is justified, will, at its discretion:
   1. Replace the Printed matter by a reprint of the original file, but not if the original file has to be replaced for technical reasons.
   2. Offer an appropriate compensation for the purchase price.
2. Return costs for non-Specified or defective Printed Matters will be paid by . The Client will, however, observe instructions for transport.
3. The non-Specified or defective printed matter becomes the property of as soon as it is replaced or compensated.
4. only guarantees that the Printed matter is suitable for the purpose for which it is intended. If the Printed matter is used for another, general or special, purpose, AP Printout gives no guarantee about the suitability for the purpose of the Printed matter concerned. It does not matter whether was aware of this purpose.
5. No warranty obligation exists for the materials and/or parts prescribed by Customer or for materials or parts supplied by third parties on Customer’s instructions.
6. If it is established that the returned Printed Work is not defective and does comply with the Specifications, the Client must pay the price of the Printed Work increased by the costs of transport and handling incurred in connection with this.
7. has no obligations on the basis of the guarantee if it appears that the Printed matter is faulty, has been used improperly or has not been stored or used in the correct manner.
8. Subject to the applicable mandatory provisions of law, the warranty set forth in this Article applies only directly to the Client and not to its customers, agents or representatives and supersedes all other warranties of an express or implied nature. All other warranties are hereby specifically disclaimed by .

THE SITE AND ITS CONTENT ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

Dispute Resolution

We shall make an effort to settle all disputes amicably. Any dispute arising out of this Terms and Conditions, which cannot be settled, by mutual agreement/negotiation within 1 (one) month shall be referred to arbitration by a single arbitrator at the Lagos Multi-Door Courthouse (“LMDC”) and governed by the Arbitration and Conciliation Act, Cap A10, Laws of the Federal Republic of Nigeria. The arbitrator shall be appointed by both of us (we and you), where both of us are unable to agree on the choice of an arbitrator, the choice of arbitration shall be referred to the LMDC. The findings of the arbitrator and subsequent award shall be binding on both of us. Each of us shall bear our respective costs in connection with the Arbitration. Venue for the arbitration shall be Lagos, Nigeria.

Blocking and Deletion Of Customers Account

We reserve the right to deny the creation of a customer account to customers who represent an attitude or belong to a group that pursues illegal, xenophobic, violent, radical or otherwise unconstitutional goals or is not compatible with the general corporate principles of AP PRINTOUT.

1. We reserve the right to temporarily or permanently block or delete customers or their customer accounts that fall under the above paragraph or violate our GTC or our general corporate principles. The same applies to customer accounts that register obviously unjustified warranty claims in excessive numbers in relation to the number of orders placed by the customer with us. The same applies to obvious errors in the context of data entry when registering a customer account.
2. We reserve the right to delete customer accounts whose last, effective contract with us already dates back a period of 24 months or more. Before carrying out such a deletion, the customer will be informed by us with reasonable advance notice to prevent the deletion.

Termination

1. Without prejudice to any rights and remedies that may have or be entitled to under the terms of the Agreement or the law, is entitled to terminate the Agreement or any part thereof, with immediate effect, by means of a written notification to Customer, without any liability to Customer, if

   1. The Customer does not, not timely or not properly meet any obligation under the Agreement and fails to remedy such failure within fourteen (14) days after written notice of default.
   2. Any proceedings in respect of insolvency, bankruptcy.
   3. The Debt Restructuring (Natural Persons) Act is declared applicable to Customer.
   4. Customer dies.
   5. A change of control occurs on the part of Customer; or
   6. Customer is confronted with an attachment that can form an obstacle to the performance and compliance with the Agreement or otherwise loses the disposal of its assets.
2. Obligations which according to their nature are intended to continue even after termination or dissolution of the Agreement, will then continue to exist.

Confidentiality

1. and Customers will ensure that all information they receive from each other and which they know or should know to be confidential in nature will be kept secret.
2. Subject to prior written consent of the other Party, Parties will not disclose any confidential information at their disposal to third parties and will only disclose such information to its personnel in so far as necessary for the execution of the agreed services and the same confidentiality obligations are stipulated by them.

Privacy Statement

protects the personal data it processes in accordance with the privacy legislation, including the General Data Protection Regulation (AVG). For more information, the Customer may consult the Privacy Statement of .

Transfer

The Customer is not entitled to transfer his rights and obligations under an Agreement to third parties without the prior written consent of .

Deviations / Nullity

1. Deviations from, amendments to and/or supplements of these Conditions or the Agreements apply only if and insofar as has explicitly accepted them in writing and only apply to the specific Agreement for which they have been agreed upon. In case of conflict between a written provision in the Agreement and a provision under these Terms, the provision in the Agreement prevails.
2. If one or more of the provisions of these Conditions are null and void or may be annulled, the remaining provisions of these Conditions remain fully applicable. AP Printout and the Customer will in that case discuss and agree on new provisions to replace the void or nullified provisions, taking into account, if and as far as possible, the purpose and intent of the original provision.

Severability

If any portion of these Terms and Conditions is held by any competent court or tribunal to be invalid or unenforceable, either in whole or in part, then that part shall be severed from these Terms and Conditions and shall not affect the validity or enforceability of any other part in this Terms and Conditions.